Creating Chances

A person in the middle of a circle with many arrows pointing outward

How can we purposely create space and time for a person to communicate?
Share space and attention with the person you support. Take an interest in their favorite topics and activities. Respond to their body language and take a turn in the conversation. Here are some strategies you can use to set the stage for communication.

  • Wait! – Many of the strategies to encourage more communication involve “waiting”. People often push through a period of silence. We get uncomfortable. We want to fill in the quiet space. If we quietly wait, we provide a possible moment of expression.
  • Tempt – Put desired objects visible but out of reach. Use a clear, locked containers for desired objects. Tempt but don’t tease.
  • Acknowledge – Someone might communicate a message that you will not honor. For example: “gimme $1,000,000” Tell that person you understood them. Then respond with your answer – even if the answer is no. The reverse is also true. If someone communicates “no” when they need to do something (i.e. take medicine), respond to what they communicate. Make sure they know that you heard them before you insist.
  • Sabotage – Put obstacles in the way of the next step in a process and wait. For example, get ready to go but keep the door locked. Wait for the person to engage with you.
  • Limit – If a person requests something, just give a little bit. Then wait for them to request the item or action again.
  • Allow – Sometimes we know that something will go wrong. Allowing things to go wrong can entice someone to communicate. For example, no one put away the clean clothes. It’s time to get dressed. Don’t say anything or fix the problem. Just wait.
  • Touch – Touching a person’s arm or hand might encourage communication.
  • Use routines – Some people communicate more about familiar routines. Others communicate more when, out of the blue, a routine is disrupted.
  • Expect – You can wait in anticipation that someone will communicate. Lean in, smile and wait.
  • Choice – Everyone always talks about giving choices. This is because it is so essential to life satisfaction. People are happier when they get to choose.
  • Wonder – Ask questions aloud that are open-ended. Ex: “I wonder why that happened?”

Lots of little chances to communicate can, over time, have a big effect. Frequent and intentional chances can help someone take a risk. Some people have had a lifetime of communication breakdowns. Not being understood. Not given choices. They tried to communicate but it hasn’t worked. We have to counter those failures with lots and lots of chances.


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This video illustrates how we can create opportunities for communication within the context of an activity.

Deepen Your Understanding

According to Hart and Risley (1999), there may be up to 338 utterances produced per hour by a typical child 24 months of age and potentially 5,000 utterances in an average day. Not all of the utterances are directed to others and not all are responded to by parents. But, even if a given child only engaged in 700 exchanges per day with an adult, that still represents considerable time during the course of a week, month, and year to potentially practice communication skills. One must ask, how many communicative exchanges take place during the typical day of a child with an autism spectrum disorder (ASD) who is learning to communicate? What proportion are adult initiated? How many take place at school? How many at home? How many, in either situation, are unique exchanges versus a routine exchange? (In highly routinized exchanges, children do not necessarily gain new skills in vocabulary, syntax, functional use ,and background knowledge.) If a skill is still new, how many exchanges or practice opportunities have existed to firmly establish the new skill or to promote generalization?

Seven hundred exchanges a day is actually a low figure for a typical child who has verbal skills. Goals for a child with special needs are often lower than an arbitrary 700 exchanges and qualitatively different. For verbal behavior training, an applied behavior analysis program, the goal is usually 500 responses a day. For users of typical augmentative communication systems, 500 utterances a day should be a reasonable target. The Picture Exchange Communication System suggests 80 as a minimum rate. Language and communication skill development can be compromised if a child has an adequate means of communication, but the frequency of use is very low.

Very few adults, if any, set out to deliberately compromise opportunities for learning language and communication. Sometimes compromise happens because parents are too invested in other goals. The use of a pacifier with children older than 18 months of age is a good example, and it is an illustration that is not restricted to children with ASD. When one is out in the community, one frequently sees children of various ages with pacifiers in their mouths. The pacifier can help with emotional regulation keeping the child calm and relaxed amid the sensory stimulation of the community. This represents a good goal BUT the question remains if this is the best way of achieving emotional regulation once the child is beyond 18 months of age. The use of a pacifier is not a problem from a communication perspective when a child is napping or sleeping at nighttime during the early years. The child is not missing out on interaction during this time period. During awake hours, however, some children seem zoned out with their sucking behavior and the parents often do not talk to the child because he or she is so content. So much language learning opportunities are wasted and the child is less likely to take the initiative with commenting or calling attention to something because of the device in his or her mouth. This article is not saying “Do not use a pacifier.” Rather it is saying, “Are you missing language/communication interaction opportunities with your child, particularly when out in the community? Can you provide alternative periods of having the pacifier in and out? Can you talk more to your child, even when it is in and he may need to nod or gesture?” Being in the community can be challenging for a child with ASD but if you can capture his or her attention with something for brief periods of time, the community can also be a memorable and interesting learning environment….

…The last barrier to communication opportunities can be the equally important goal of independence. It is very important for children with autism spectrum disorders to not be cue or prompt dependent, to be able to take the initiative to meet their own needs and to be able to occupy themselves with something of personal interest. BUT, being independent most of the time, means that the child does not need someone to help satisfy his or her needs. By not needing someone, he or she has a legitimate reason to not have to interact. So, some opportunities to communicate and interact are lost by default. This means that parents and teachers will have to create new needs that can only be resolved by interacting with another person. The opportunities often need to be planned. As mentioned earlier, one is looking to put some balance into the life of the child with ASD because without adequate opportunities to communicate, the child will have less developed skills. The child will also develop habits that do not include interaction. Different strategies will be needed with the child who has adequate opportunity in school or at home, but who is reluctant or not interested in communicating.

Opportunities to communicate/interact can abound if the child has an adequate means of communication. If the child does not, then the various elements of creating need, providing a means, and providing an opportunity should occur in tandem. If communication partners do not know how to be supportive, then this element must be addressed as well. Opportunity to communicate is not an area that can be ignored within an intervention program.